Privacy Policy

Information We Collect

When you use our website or contact us, we may collect the following:

• Information you give us directly: Your name, phone number, email address, home address, ZIP code, and any details you include in a contact form or phone call. If you book a service, we may also collect payment information at the time of the appointment.

• Information collected automatically: When you visit our website, we may automatically collect your IP address, browser type, device type, pages you visit, time spent on the site, and referring website. This is done through cookies and similar tracking tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests.
• Schedule and perform garage door services at your home.
• Send you appointment confirmations and follow-up communications.
• Improve our website and understand how visitors use it.
• Send you occasional promotions or updates if you've opted in.
• Process payments for services rendered.
• Comply with legal obligations if required.

We will never sell your personal information to third parties. That's not something we do and it never will be.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how the site is used. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but some parts of the website may not work properly if you do.

Third Party Tools

We may use third party services like Google Analytics, Facebook Pixel, or similar tools to track website traffic and advertising performance. These services may collect data about your activity on our site. We recommend reviewing their privacy policies for more information.

We may also use third party platforms to manage contact forms, scheduling, email communications, and payment processing. These platforms have their own privacy policies and we only work with providers that follow industry standard security practices.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Your Choices

You can request to see, update, or delete the personal information we have on file for you at any time. Just call us or send an email and we will take care of it.

If you've signed up for marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Children's Privacy

Our website and services are not directed at anyone under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us and we will delete it promptly.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of any data sales. Since we do not sell personal data, there is nothing to opt out of. For any CCPA related requests, contact us using the information below.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last Updated" date at the top. Continued use of the site after changes means you accept the updated policy.